Shipping Policy

Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders are shipped from our authorized distribution center located in Quebec.

Domestic Shipping Rates and Estimates (Canada Only)
We offer free standard shipping on orders over $100 CAD. For orders under $100 CAD, shipping charges for your order will be calculated and displayed at checkout. We use reputable carriers (such as Purolator, UPS, or FedEx) to ensure your products arrive safely.

Signature Requirement
Due to the value of our products, a signature may be required upon delivery to ensure you receive your order safely.

Remote Locations
Please note that shipping to remote areas (including but not limited to Nunavut, Yukon, Northwest Territories, and certain non-metropolitan areas) may incur additional shipping fees or may not be available. If your order requires special shipping arrangements, we will contact you before processing the shipment.

PO Boxes We do not ship to PO Boxes.
Please provide a valid physical street address for shipping to ensure successful delivery.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.